Among the wonderful side effects of this year’s TSW Las Vegas conference is that it provided a catalyst for the emergence of THREE (count ‘em) THREE new technology services blogs by our three newest research area leads at TSIA. I know, you’re a PS person and that’s why you read my blog and Thomas Lah’s Service Visions blog, and also why you check out John Ragsdale’s Eye on Services blog now and again.
But the fact is that many of you also have your hands (and feet and heads) in other services disciplines. And — unless you’ve been in a cave for the last few years — you’re probably also very interested in how to generate new revenues for any services business that you’re involved in. Well, have we got some new blogs for you!
Making the Grade is Maria Manning Chapman’s new blog for anyone interested in technology Education Services. Maria has many years of operational experience running P&L education services businesses for several different companies and has built TSIA’s Education Services discipline from the ground up. Maria is also a former teacher, so think “apples” (or maybe just Apple) if you plan on giving her any gifts.
What Would Sally Do? is Sally Foster’s new blog, spanning technology Support and Field Services. Sally also comes to TSIA having built scar tissue (the good kind) running support businesses for a number of well-known tech enterprises, including, most recently, a large software division of IBM. Sally also has a law degree, so read her blog regularly or she might sue you!
Up and To the Right is Julia Stegman’s new blog covering her (brand new) practice area of Services Revenue Generation. With over 20 years of experience in technology sales and sales management, Julia has joined TSIA to help member companies optimize their current revenue streams and transform to new revenue streams. If that’s not what you need, Julia also knows an awful lot about wine and — as I just discovered — is a heck of a singer. I’m just sayin’ …
So TSIA has now has a total of 6 very active blogs covering all of the topics that are top of mind for our member companies. Check them out and tell your friends and colleagues!!!
