For the last couple of years, TSIA has been offering “Star Awards” for PS businesses, leveraging a brand and a program that has been a mainstay of the customer support services realm for many years. But the coolest thing is that the recognition comes mainly from your peers, who judge the applications and help decide who wins the awards. The overall program, how it works, the benefits and much more information can be found by clicking here.
As for the PS-specific awards, we’ll be sponsoring two competitions for the Spring TSW conference:
- Professional Services Excellence in Enabling Customer Success (Details here)
- Innovation in Professional Services (Details here)
The Customer Success category willl recognize the PS organization that has the most extensive, most impressive and most effective customer success/satisfaction program specifically optimized for technology professional services. A very different award is the one for Innovation in PS. This could be any kind of innovative approach to managing or delivering professional services: a cool technology, a new and different incentive program, a new and effective approach to field development of PS offerings … you name it.
So get your applications in and get recognized!!!!
Tags: Customer Success, PS Innovation, Star Awards